PSA to those who currently have CRO staked for Crypto.com VISA Card – Your coins will be restaked and locked up again when you try to unstake via app

I initially purchased CRO in 2021 for their Crypto.com VISA Card and my 180 day lock up period ended several years ago. I have not used the CDC app for over several years and recently came back because of the recent spike in CRO/wanted to trade my CRO.

On the app, I clicked "unstake" underneath where I have my CRO staked for my Indigo card. The error I received was "ongoing_staking_request_processing_error".

I reached out to support and they told me that my CRO is currently being staked again and that we would need to wait for the activation period to end before it can be restaked.

I looked back at my transaction and history and if you look at the timestamp: CRO Unlock Aug 29, 2025 at 8:22:17 PM and Cardholder CRO Stake Aug 29, 2025 at 8:22:18 PM.

There is a single second between unstaking and staking. There is no way that this happened due to human error on my end. By clicking the unstake button on the app, it literally unstaked and restaked my CRO, locking it up so that I cannot utilize it.

The activation period takes 28 days which now I have to wait because CDC automatically restaked my CRO when I pressed the unstake button on the app and who knows if I will be able to unstake after the completion of the activation period or even have access to my CRO immediately afterwards. The app might just restake my CRO again for another 28 days.

I am not the only user to experience this situation however their has been no update to their post.

Please be aware that your CRO could be restaked again if you try to unlock for those using the Crypto.com VISA card.

P.S. I posted this on r/Crypto_com 17 hours ago and it is still "Post is awaiting moderator approval" which I assume they will not approve.