Serious question: Withdrawals on FTX NOW

Hi,

Trying to withdraw entire bag from FTX but it is not working the reason being `Excessive congestion`, Is anyone seeing this? Can a support rep from FTX confirm?

https://preview.redd.it/ixn665622ly91.jpg?width=658&format=pjpg&auto=webp&s=37d940c9055171cf589c203632d799bd38ce4631

Are funds Safu?