Trust Wallet Restored But Empty Wallet

My iPhone recently died (touch screen issues) and had to bring the phone to Apple Store.

After waiting for couple of hours they told me it couldn’t be fixed and ended up giving me a new one.

I restored the Trust Wallet backup using my 12 seed phrase but the Wallet is empty. I had 3 Ethereums.

Do I need to a further step to restore this? Could it have been stolen by the person who had the original and thus had access to the Wallet on the phone?

Not going to lie, I’m panicking here. Help.