Transfer done from metamask to bittrue, shows completed on my end but receiving wallet address on bittrue shows pending

My end : https://etherscan.io/tx/0x362b2b3826679606c0c5617d747d354d5541c4601ab38508c1c875100c5b1ab0
Bittrue wallet end:https://etherscan.io/address/0xc263ead17280aa840db9915c6e690335520d60a4
How do i fix this ?
I'll pay 100$ to anyone who can fix this for me
submitted by /u/UnbiasedProffesor
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