Since Binance doesn’t want to acknowledge this I’m posting here- $12k+ USD stuck in Binance with zero support available

Hi- I know it's a really busy time but I've been trying to get this issue resolved for 4+ months with no luck. Here's my last shot.

In early 2017 I created a binance account and bought some ADA/BNB and never really checked it until Jan 2021. I can still log into the binance account because I have my orig logon info, google 2fa set up, and a sms number registered with the account.

Apparently after 6months of inactivity the email address I registered with Binance had expired. This was the email I used to get my withdraw pins. Because I can't get withdraw pins, I cannot make withdraws.

To set up a new email I need to be verified. Binance will not verify me since I am a US citizen.

All I would like to do is get my coins moved from Binance to BinanceUS so I can withdraw them. I have tried to contact both Binance and BinanceUS but neither are able to assist apparently. I was told my coins were "safe" but I literally can't withdraw them.

I'm not here to bash binance or to bring them negative attention but I do need help with this and I do not feel like I was getting the required level of support in my emails to resolve this. Is anyone here familiar with the process or able to share their experience? Thank you

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edit–Thank you so much to everyone who is commenting/upvoting for visibility!! I really appreciate the attention people are showing this post. I'll go through the comments and try some of the methods after work. This really is a great community.

update- A binance mod commented on my post in /binance and I have since provided them with my username. Awaiting a response.